auto detail

Frequently Asked Questions

Below you will find some of the questions most frequently asked at Blue Rose. If you have another question not answered here, please email us at bluerose@hotmail.com or phone (541) 344-0115.

What is a detail?
Is there any danger to steam cleaning my engine?
How long does it take to complete?
Will my car be dry when it’s done?
Can you get out deep scratches from the paint?
What is headlight restoration?
I have black paint. Is there an additional charge for this?
My car is filthy. I mean really filthy. Is there an additional charge for that?
How far out do I have to book an appointment?
My carpets are soaking wet. Can you get it clean and dry again?
Do you offer pick and delivery?
Do you polish aluminum wheels?
What if I’m not happy with the job?
Do you offer gift certificates?

What is a detail?
An INTERIOR DETAIL is a reconditioning of your vehicle’s interior surfaces, including but not limited to, shampoo and hot water extraction using 250 ft/lb of suction combined with surfactants designed to remove the most stubborn set in grime and dirt. If needed, an enzyme product will be introduced to also kill mold spores and prevent the re-growth of mold spores and bacteria. Leather cleaning and conditioning is included along with headliner, doors, door jambs, console, dash and air vents. Pressurized air is used around seats and cracks and crevices, and q-tips are used in and around all air vent receptacles. A finish water based, non oil based dressing is then applied to vinyl surfaces.

An EXTERIOR DETAIL is a thorough washing and cleaning of all painted surfaces, and tires and wheels and wheel wells, raised white letters on tires and/or white wall tires are cleaned back to new condition. Variable speed buffers are used with wool or foam pads along with a variety of different grade compounds and polishes to remove dulling oxidation of the paint and minor scratches. A finish wax is then applied and rubbed out by hand, followed by window cleaning inside and out and tire dressing application for that finished showroom ready look.

A COMPLETE DETAIL includes both of the above items and also includes the engine compartment steam cleaning and dressing of all rubber hoses and belts and painted fire walls, and also includes the trunk cleaned and vacuumed as well as the trunk jamb cleaned.

Is there any danger to steam cleaning my engine?
Due to the ever increasing complexities of new electronic engines, Blue Rose Detail must warn our customers that possible engine problems may occur when steam cleaning and dressing your engine compartment. Although every precaution is taken, and incidents of this nature are a very small percentage of the whole, the decision to include engine steam clean and compartment dress is up to you. This procedure is included FREE with every complete detail, so there is no reduction in price if you elect to not include it with your complete detail. Thank you for your consideration in this matter.

How long does it take to complete?
In most circumstances the complete turnaround time is one day. In at 8am and out by 5pm. Special circumstances for cars and trucks in extreme condition may require overnight babysitting and next day return to accommodate the drying time required for interior surfaces.

Will my car be dry when it’s done?
Blue Rose Detail uses high performance compact air movers, and together with the heat generated from your own car's heater, the interior will be completely dry on its return to you.

Can you get out deep scratches from the paint?
In most circumstances, scratches will disappear. Even the most severe looking scratches may be lifted using 2000 grit color sanding and compound buffing with a polish follow up. However, scratches that have penetrated the clear coat and are into the primer or original paint will most likely require a body-shop repair and repaint to go away.

What is Headlight Restoration?
Over time headlight lenses develop small scratches and oxidation build-up which reduces their effectiveness at night and looks unsightly during the day. Our headlight restoration service brings back the original clarity and sparkle. We charge $29.95 for this service when included in a complete detail service. The headlight restoration alone costs $69.95.

I have black paint. Is there an additional charge for this?
Yes. $65.00…..Black paint requires additional time and steps to accurately and professionally buff and polish without leaving swirls in the paint. This a seven step process (vs) three steps for any other color. More time is required, and in some circumstances may require us to keep your car overnight.

My car is filthy. I mean really filthy. Is there an additional charge for that?
Normal prices vary according to vehicle condition. A pickup truck used for a logging crummy will obviously be charged more than a pickup truck used by a weekend warrior.
 A car used for a daily carpool for the seven year old soccer team will be charged more than a car used by mom and dad to commute to the office.

How far out do I have to book an appointment?
Usually 3-4 days out in the winter and 1-2 weeks out in the summer, fall, and spring.

My carpets are soaking wet. Can you get it clean and dry again?
Soaking carpets mean soaking carpet pads. Carpet pad cannot be cleaned and dried, it has to be replaced with new pad. Blue Rose Detail works with many insurance companies for the complete interior removal and replacement costs of your cars seats, console, seat belts and carpet and pad. Replacement of the damaged carpet pad after cleaning and treatment with enzymes for mold re-growth of all other cloth and leather surfaces is an everyday job for us. This adds approximately $275.00 to an average detail for the time required to accomplish the removal and reinstallation after cleaning and treating the affected areas.

Do you offer vehicle pickup and delivery?
No. Not at this time. Insurance liability costs prohibit us from assuming this risk and necessarily having to pass that cost back onto our other customers.

Do you polish aluminum wheels?
Yes. Blue Rose Detail uses premier polishing rouge with a high speed 13000 rpm grinder to polish aluminum wheels. Follow up with mothers polish by hand leaves a brilliant chrome-like shine to you car, truck or motor-home's aluminum mags.
Prices vary but usually are around $10 - $15 each for cars and $50.00 each for motorhomes.

What if I’m not happy with the job?
Blue Rose Detail strives to exceed our customers expectations. Because of our long 14 year history in the same location, and our employees being with us from the beginning, we have built our reputation and referral business with exemplary work performance. We are just human though, and with that, mistakes can happen. Regardless of the reason for your unhappiness, we will stay after the problem until your car meets your expectations. You will not leave unhappy. We guarantee that.

Do you offer gift certificates?
Yes. Birthdays, anniversaries, mothers day, fathers day, graduation, any occasion is a perfect occasion for a Blue Rose Detail gift certificate.

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